Shipping & Returns

Shipping costs / Payment options

For specified countries, please note that the minimum order quantity is EUR 25.00. We have to invoice an additional charge of EUR 5.00 for orders with an order value below EUR 25.00, since we charge you less shipping costs per parcel than the parcel actually costs us. The shipping-costs may be found out by you direct at the article descriptions.

You may place your order for just one plate alone - we have no minimum order values. How many articles fit in one package, depends on the articles itself. However, the shop calculates the correct shipping-costs for you at any time. You may place your order for just one plate alone, at us.  You may order various mixed plates, too.

We ship to the following countries (price for each package):

Payment options

1. Prepayment by bank credit transfer

You will receive an email after you confirm your order which will contain all the necessary data, such as customer number and invoice number, your delivery address, the articles you have ordered, the total amount, plus our bank details. After we receive payment we will dispatch your articles as quickly as possible and inform you by email that we have received your payment.

 

2 Paypal – The New Online Payment Generation

 

Following the confirmation of your purchase you will be directly transferred to Paypal so that you can transfer the invoice amount immediately, on a real-time basis, into our Paypal account. The money transfer is registered immediately with us, making a very fast dispatch possible. We charge 3% fee on this payment method.

3. Invoices for State or Church establishments

Ordering on account is solely available for State and Church establishments only. You will receive the delivery and then pay the invoice amount within the stipulated time frame noted in the invoice.

4. Invoices for regular customers with 3 or more orders

Order on account is only available to regular customers who have placed 3 or more orders with us. You will receive the delivery and then pay the invoice amount within the stipulated time frame noted in the invoice. Ordering on account depends upon the total amount.

5. Paying with credit card

  

Pay with your credit card simply with our partner Worldpay. After you have confirmed your order, you will be passed on directly to Worldpay. We charge 3% fee on this payment method.

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Our Service

We not only want you to be absolutely satisfied as our customer, but that you can order from us with a good feeling in advance. You will obtain more information by clicking on the image.

We ship our products in a carbon-neutral manner at no extra cost to you.Buy foam with a clear conscience here.

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